Privacy Notice for DogDooGone LLC
Last Updated: [Insert Current Date - e.g., June 11, 2025]
This Privacy Notice describes how [DogDooGone LLC] ("we," "us," or "our") collects, uses, and discloses personal information of California consumers, in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect personal information from individuals who sign up for or inquire about our dog waste removal services. The categories of personal information we collect include:
Identifiers: Such as your name, postal address, email address, and phone number.
Customer Records Information: Such as your name, address, and credit card information for payment processing.
Commercial Information: Such as records of services purchased or considered.
Information Related to Your Property and Pets: Such as your property location, the number and type of dogs you have.
We collect this information directly from you when you sign up for or inquire about our services via our website, phone, or other direct communication.
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
To provide and maintain our dog waste removal services.
To process payments and fulfill service requests. We use secure, third-party payment processors to handle credit card transactions. Your payment information is securely processed by Dog Doo Gone LLC using Sweep&Go's integrated payment system, powered by Stripe (or Fiserv/CardPointe.com) Thus, the information is not stored on our servers after the transaction is complete, beyond necessary transaction details for account management.
To communicate with you regarding your services, appointments, and inquiries.
To track our company's performance, which may include analyzing service data to understand trends and improve our operations.
To create and manage our own internal advertising campaigns for future service offerings (this information is not shared outside the company for third-party advertising).
3. Disclosure of Personal Information for a Business Purpose
We only disclose personal information for the business purposes described above. In the preceding 12 months, we have disclosed the following categories of personal information to the following categories of recipients for a business purpose:
Category of Personal Information Categories of Recipients for Business Purposes Business Purpose(s) for Disclosure
Identifiers (e.g., Name, Address, Email, Phone Number) Our Service Technicians, Payment Processors Providing and maintaining services, Customer support, Processing payments, Scheduling, Sending service updates, Internal performance tracking
Customer Records Information (e.g., Name, Address, Credit Card Information) Payment Processors, Our Service Technicians Processing payments, Billing, Internal performance tracking
Commercial Information (e.g., Records of services purchased) Our Service Technicians Service history management, Internal performance tracking
Information Related to Your Property and Pets (e.g., Property location, Number and type of dogs) Our Service Technicians Providing and maintaining services, Scheduling, Internal performance tracking
Export to Sheets
Important Note: We do not sell or share your personal information with any third parties for advertising or any other purpose, unless explicitly given your permission to refer another vendor to you.
4. No Sale or Sharing of Personal Information
We do not sell or "share" (as defined by the CCPA/CPRA for cross-context behavioral advertising) the personal information of our customers or website visitors with any third parties. We will not drive any revenue from sources related to selling or sharing your personal information.
5. Your California Privacy Rights
As a California resident, you have the following rights regarding your personal information:
Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we disclose it.
Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: While we do not sell or share your personal information, you still have the right to direct a business that sells or shares your personal information not to do so.
Right to Limit Use and Disclosure of Sensitive Personal Information: We do not collect sensitive personal information as defined by the CPRA that would trigger this right.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
6. How to Exercise Your Rights
To exercise your California privacy rights described above, please submit a verifiable consumer request to us using one of the following designated methods:
Toll-Free Phone Number: [Insert your Toll-Free Phone Number Here]
Web Form: [Link to Your Dedicated Web Form Page Here]
We will acknowledge receipt of your request within 10 business days. We will respond to a verifiable consumer request within 45 calendar days of its receipt. If we require more time (up to 90 calendar days total), we will inform you of the reason and extension period in writing.
Verification Process: To protect your privacy and security, we will take steps to verify your identity before fulfilling your request. This may include asking you to confirm information we have on file, such as your name, address, email address, or recent service dates. We may also require you to provide a copy of a government-issued ID for certain types of requests (e.g., specific pieces of information or deletion of sensitive data). We will use information solely for verification purposes.
Authorized Agents: You may use an authorized agent to submit a request on your behalf. If you use an authorized agent, we may require proof of your written permission for the agent to act on your behalf.
7. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without appropriate parental consent, we will take steps to delete that information.
8. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. When we make changes, we will post the updated notice on this page and revise the "Last Updated" date at the top. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at:
Dog Doo Gone LLC.
help@DogDooGone.com
951-847-8470