Pre-Service Disclosure Policy

Before showing up:

• Please ensure gates are unlocked and the yard is accessible on your scheduled service day.

• All dogs must be secured inside or in a separate fenced area during service.

• Technicians cannot enter your home — access must be available from outside.

• If our team cannot safely access your yard (locked gate, aggressive pet, unsafe conditions), the visit may be

skipped, and the regular service fee still applies.

Yard Conditions:

• Service includes removal of visible dog waste only.

• Tall grass, leaves, gravel, or debris can hide waste — we’ll do our best, but 100% removal is not guaranteed in these conditions.

• Please clear toys or obstacles from service areas when possible.

• If your yard hasn’t been cleaned in 2+ weeks, a first-time deep clean rate may apply.

Waste Handling:

• Waste will be bagged and placed in your trash bin unless removal service is arranged.

• Add-on options such as deodorizer or sanitizing spray are available upon request.

Billing & Service Plans:

• You authorize Dog Doo Gone LLC to charge for scheduled services per your plan (weekly, bi-weekly, or one-time).

• Services are billed as outlined in your agreement or confirmation email.

• Cancellations or schedule changes must be made at least 24 hours in advance to avoid a lockout fee.

Weather & Rescheduling:

• During extreme weather (heavy rain, lightning, or unsafe heat), service may be delayed or rescheduled.

• We’ll notify you via text or email of any changes.

Proof & Communication:

• Optional: before/after photos for quality assurance.

• You’ll receive a confirmation when service is complete.

• Preferred contact method: n Text n Email n Phone Call

Acknowledgment:

Make sure you have read and understood Dog Doo Gone LLC’s Pre-Service Policy

Terms of Service (available at DogDooGone.com), and authorize service access to your property as described above.